Refund Policy for Cristina Teixera by Academia dos Aromas
 
Last Updated: 19/02/2025
 
1. Introduction
 
At Cristina Teixera, operated by Academia dos Aromas, we strive to provide high-quality educational courses and materials. However, we understand that circumstances can arise where refunds might be requested. Below are our policies regarding refunds:
 
2. No Refunds for Digital Products
 

• Digital Courses and Materials: Due to the nature of digital products where access is granted immediately upon purchase, no refunds are available for digital courses, downloadable materials, or any form of digital content. Once you have access to these digital products, they are considered non-returnable.

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3. Physical Products
 

• If we offer physical products in the future, the following would apply:

  • Return Period: Physical products must be returned within 14 days of receipt.

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  • Condition: Items must be in their original condition, unused, and in original packaging.

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  • Shipping Costs: The customer is responsible for return shipping costs unless the return is due to our error or defective product.

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  • Refunds: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

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4. Course Cancellations by Academia dos Aromas
 

• If we cancel a course before its start date, you will be entitled to a full refund or the option to enroll in another course of equal or lesser value, free of charge.

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5. Exceptions
 

• We reserve the right to deny refunds at our discretion under circumstances including but not limited to:

  • Fraudulent activity or misuse of our services.

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  • Violation of our Terms and Conditions or other policies.

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6. How to Request a Refund
 

• For any refund requests concerning physical products, please contact us at:

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Academia dos Aromas
[Your Contact Email]
[Your Contact Phone]
 
Please include your order number, name, and details of the issue.
 
7. Changes to Refund Policy
 

• We reserve the right to update or change our Refund Policy at any time. Any changes will be posted here, and we will notify you via email or a prominent notice on our site if the changes are significant.

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8. Acknowledgment
 
By purchasing through our website, you acknowledge that you have read and understood this Refund Policy and agree to its terms.